Legal
Terms of Service
Last updated: January 1, 2024
These terms govern engagement with Gotham Restoration Group for Water Damage services.
Service Scope
We provide certified Water Damage extraction, drying, and documentation services.
Client Responsibilities
Clients must grant safe access and disclose known hazards before work begins.
Payment Terms
Invoices are due upon completion of each phase of restoration.
Insurance Coordination
We assist with claim documentation but clients remain responsible for policy compliance.
Warranty Limitations
Satisfaction guaranteed applies to workmanship performed under our direct supervision.
Emergency Response
24/7 availability does not guarantee specific arrival times due to weather or demand.
Liability
We are not liable for pre-existing conditions discovered during Water Damage assessment.
Cancellation
Cancellations require 24-hour notice to avoid assessment fees.
Governing Law
Terms are interpreted under local regulations for restoration contracts.
Dispute Resolution
Mediation precedes any formal proceedings for service disagreements.
Amendments
Updates are posted on our site and effective upon publication.